Returns & Exchanges

At Opretty, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return unopened and unused products within 14 days of delivery.

1

Contact Support

Email our customer care team with your order number and reason for return to receive a unique Return Authorization code.

2

Secure Packaging

Ensure the items are in their original, unopened packaging and safely tucked into a shipping box to prevent damage during transit.

3

Ship Your Items

Affix the provided return label or use a tracked shipping service to send your package back to our distribution center.

4

Receive Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing